99designs

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Unfair and awful customer service

Here is a piece from 99designs support team message - "You can either accept this decision, agree not to do it again and change the design so it it not so close to the original photo, or we can ban your account permanently. This is not up for discussion."

All I did was draw an siluette from a real image, as client requested it to be realistic. But I changed everything - colors, clothes, purse. And after someone reported my btw winning design, 99designs Customer service lead - Sheamus99 came up with this decision.

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Date of experience: Dec 01, 2015