It's an unreal universe of unprofessional and notoriously unpredictable people. From a designer's perspective this platform is lacking quality and the most important part of a good relationship between a designer and a costumer: communication. Because there is no real feedback culture, there is no time to get into the concept and try to really understand what the person needing a design is looking for, this platform sets expecations that are out of touch with reality and lead to unanticipated choices by the customers (if any at all). Don't go there, don't do that. Support your local designer and make an effort to communicate what you need. I know that people don't have much time or money these days. But try. Thanks.