very much geared to the 'contest' sausage factory -why would you pay for a contest of say 10 or 12 and choose the best, when you can browse hundreds of premade designs for a fraction of the price. The one to one experience is a nightmare. The artist can completely ignore your brief and carry on regardless, 99 designs holds your money and there's nothing you can do. They make it quite clear that you pay for 'effort' not results and are liable for the artists time unless they release you. I use artist not designers as there really is no design consultation involved.Overall great if you want something photoshopped and have won the lottery not so good if you want to talk about design.