99designs

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It feels like teaching a bunch of kids…

It feels like teaching a bunch of kids how to do their job. I feel like 99design should pay me for what I have to do to make the contest go okay. I have an open contest for logo + brand guide and it has been a terrible experience. I've ticked the "Guaranteed" box by mistake and contacted the support within 1 hour of launching to tell them to close it but they are slow to reply and only use generic responses.Designers are the worst quality indipendently of which tier you choose. 400 or 1600 euros is the same. "Excellent" level designers are just average. "Medium" level are 5$/h Upwork designers.Also designers are NOT qualified at all to make brands, nevertheless "brand guides". You can only use this service if you have no idea about anything and like the idea of having a contest.I've spent 1200 euros for something I could've had done with 50 dollars on fiverr.I'm talking to my lawyers to see if we can sue them and get our money back.1/10 not recommended.

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Date of experience: Jan 16, 2024