I’ve been using 1Password for years without an issue but have not upgraded from the standalone version to the cloud version (7,8). I started having a problem with version 6, and I could not add or edit passwords, so I contacted 1Password’s support. What a fantastic experience! Responses to my emails were quick, and it was apparent that the staff was well-educated about their product. Because I was replying to emails throughout the day and night, I was handed off to different support staff who didn’t miss a beat! They were aware of my issue and never dropped the ball. 1Password has been my password for years. I love its features, and now there’s one more thing to love – their support service! If you need a third-party password keeper, I strongly recommend 1Password. You will be covered on all fronts.
