Simone Raines

Reviews

Review of mindbodyonline

Locked in even after 5 years

Started off great - but any 'upgrade' came with a large pricetag. App was extremely slow & outdated. When finally finding a new platform (Gymmaster) to switch over to, Mindbody Support said I could cancel anytime (I checked with them over the phone to ensure I was aware of the cancellation process). They are extremely good at tricking members & misleading as after 5 years with them they are refusing to cancel (they say I must stay for an additional 7 months even though their support team told me that I could cancel anytime). The only slight help I have received for my business using the app is now as I am trying to cancel.... They lock you into sneaky contracts and are very misleading.

1
Date of experience: Jan 03, 2025

Review of mailerlite

Response was prompt

Response was prompt, personal and useful.

5
Date of experience: Dec 05, 2023

Review of flexjobs

The jobs are well presented and detailed

No Body

4
Date of experience: Apr 06, 2025

Review of xe

Much easier than going through the…

Much easier than going through the regular bank.

5
Date of experience: Apr 17, 2025

Review of xe

Great money exchange firm

Transaction was quick and they updated the progress. My experience with XE was great, so I highly recommend.

5
Date of experience: May 27, 2025

Review of theweathernetwork

The new design is not too busy and not…

The new design is too busy and not user friendly.

2
Date of experience: Jan 12, 2025

Review of themeforest

Member for at least ten years

Member for at least ten years. No problems at all. Best shop for themes on the net!

5
Date of experience: Feb 27, 2024

Review of teamviewer

good job done

No Body

5
Date of experience: May 30, 2025

Review of mailchimp

Most emails go to spam

Most emails go to spam. Sadly our delivery rates have fallen dramatically since moving to mailchimp. Customer service has been poor (and quite rude). I was receommended to go to mailchimp by someone else, and I wish i did a bit more research first. My experience hasn't been great and Im spending over £100 a month for most emails to go to spam. It's sadly had a significant impact on my business and I am very sad about it. :(

1
Date of experience: Sep 30, 2022

Review of intuit

Constant connection issues...

I have been using quick books for over a year now and had so many problems! constant issues with linking quick books to my bank account and waiting weeks for them to fix the problem. This causes issues when needing to categories transactions, especially when it over a months' worth...Quick books never offer subscription refund or compensation; they just email an apology and say they are trying to fix the issues. I personally would not recommend this company.

2
Date of experience: May 18, 2025

Review of flaticon

I love it so much and it comes in handy…

I love it so much and it comes in handy when I need any icons to spicy up my short videos I create for the internet. The fact that u can easily download animated icons is just awesome

5
Date of experience: Nov 03, 2023

Review of flaticon

Good application for the games

No Body

5
Date of experience: May 14, 2024

Review of expedia

My plane was delayed and I used the…

My plane was delayed and I used the Expedia number to call to let Avis know. I would be arriving late. The agent told me he would call, but it would cost $189.00 for the call and that the airline would cancel my car rental and keep the money involved if I arrive late. Under that understanding I approved the charge. I was surprised when I complained to the Avis agent on the ground to hear that Avis does not charge for calls to let them know I was late. This was an unwarranted and excessive charge for a phone call that took less than 5 minutes. Use them to compare fees, but NEVER use them to book

1
Date of experience: Jan 01, 2025

Review of depop

Chloe from Team Depop was amazing

I had some trouble with a buyer and Chloe from the Depop Team was amazing! Replied to my query super quickly and resolved it all so well. Many thanks!

5
Date of experience: Sep 14, 2023

Review of careerbuilder

Better match at the jobs I am looking…

Better match at the jobs I am looking for.

4
Date of experience: Jun 28, 2018

Review of asos

ASOS sends incorrect item and charges customers to return.

Ordered a pair of jeans from Asos. They came in reasonable time frame, however, they were not the jeans I ordered. Contacted customer service to ask for a return slip so I could return and get the correct item i paid for, and they told me that I would need to pay for the return shipping in order to get the correct item. How is this legal?! I paid for a product that I never received, and now I have to pay more to fix their mistake. Customer service is also terrible, the rep was very short in his response and not empathetic in any way. Also, separate to the point,the incorrect jeans they delivered were size UK 12......my UK size 6 sister could barely get these on. Stradivarius has either really mislabelled these particular jeans, or their sizing is all off.

1
Date of experience: Dec 27, 2024

Review of xero

Dear Xero Support Team,

Dear Xero Support Team,I have been trying to set up a client on my account, but I have not been able to get the support I need. My client has sent multiple emails but has yet to receive a response, which is causing frustration. Unfortunately, if this issue isn't resolved soon, my client is considering switching platforms—meaning I will also have to leave Xero.Right now, my client is on holiday and will be back in 14 days. However, I would appreciate any assistance you can provide before then to prevent further delays.Please let me know how we can move forward with resolving this issue.

2
Date of experience: Jun 07, 2025

Review of ubisoft

Ubisoft Account hacked and unresolved

I am really disappointed at ubisoft and its ubisoft support system because they failed to recover my account which was hacked and it really sucks that a hacker can change your email and password but the actual owner of the account can't even do anything about it and I've tried contacting support many times and they just couldn't respond or even resolve the issue. 1 star.

1
Date of experience: Apr 05, 2025

Review of thumbtack

Great App and probiders!

Very easy to use the app and my experience with service providers has been great!

5
Date of experience: Oct 20, 2023

Review of redbull

1 star for removing Redbull Cactus

1 star for removing Redbull Cactus. All other flavours are horrible. Really bad customer service. Not responding to my emails at all. Shame on this company.

1
Date of experience: May 23, 2025