xero

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Dear Xero Support Team,

Dear Xero Support Team,I have been trying to set up a client on my account, but I have not been able to get the support I need. My client has sent multiple emails but has yet to receive a response, which is causing frustration. Unfortunately, if this issue isn't resolved soon, my client is considering switching platforms—meaning I will also have to leave Xero.Right now, my client is on holiday and will be back in 14 days. However, I would appreciate any assistance you can provide before then to prevent further delays.Please let me know how we can move forward with resolving this issue.

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Date of experience: Jun 07, 2025