Review of eventbrite
Review of Canva
The WORST customer support we have ever experienced in business. 5 months later and they are still unable to give us access back into our account yet are charging us monthly. They email us a response 5 days later (each time we submit a ticket) and their response is only valid for 48 hours, often over a weekend. Their customer service is a MESS
Review of otto
Review of ESPN
Review of creativemarket
Review of chegg
I rented textbooks for the Fall 2024 semester, got them in the mail, no problem. Then I get an email two weeks before school starts that my books are due back to them! I contacted their "customer service" aka bot...and was told if I wanted to keep the books through the semester I would need to pay an additional fee to "extend" my rental. I finally got through to a person who apologized and said there was nothing they could do. When I asked for a refund I was told that wasn't possible either. So it was either, pay more for what I already had, or send them back and write it off as a loss. A total bait and switch scam. I've already packaged the books back and I can't say enough. Stay away. Total scam.
Review of target
My stepdaughter bought a Samsung tv from the Target website as a gift for her mother. It was defective and when we attempted to exchange it, the manager of the Wilmington store, “Michael”, refused to exchange the tv and was rude and disrespectful to my wife and I. DO NOT BUY ELECTRONICS FROM TARGET! They basically stole $380 from my daughter. I hated Target before this. Horrible customer service! And this has cost them dozens of customers and counting. Literally the worst experience I’ve ever had.
Review of songkick
Songkick this time around, though it was a great show, misled me. I was led to believe in every way that Death Punch was the headliner. That was not to be. Death Punch is one of my very top favorites and it upset me to find out they weren’t headlining. I did enjoy myself. Looking back however, their part of the show seems like a blur, all because I was misled by Songkick and Live Nation. That really took away from my overall experience.
Review of parallels
Review of hypebeast
I received a defective product and have been trying to contact customer service. I reached out to the help email 7 days ago, with another follow 3 days ago, and finally another one today. Just trying to arrange a prepaid shipping label for the return (which shouldn't come at my cost). Goods arrived very quickly which was a plus, but follow-up communication has been poor.EDIT: Thanks to customer service for following up -- turns out all the responses were going to gmail's spam folder. Updating to 4 stars (for in reality a prompt reply) and will update again once the issue is resolved. Thanks @HBX
Review of francetvinfo
Certains pseudo modérateurs qui" contrôlent" les commentaires sont SEXISTES et de PARTI PRIS. J'ai créé un autre nom d'utilisateur, bien masculin, avec le téléphone d'un ami et mes commentaires passent beaucoup mieux. J'informe tous les magazines féminins de ces faits.
Review of casadellibro
Review of adafruit
I've been a customer since 2009, and they used to be a really great company to work with. Lately, however, there are serious problem with their support, and the way they handle Raspberry Pis. I suspect Limor is no longer involved as much in the company, or she just doesn't have an eye on how customer service is behaving towards their customers.After trying for months to get a Raspberry Pi, I finally was able to order one about two weeks ago. When UPS delivered the envelope, it was torn open in transit and the Pi was missing. Fortunately, the UPS driver noticed this, and I caught it on my doorbell camera. Unfortunately, support would not reship my order, and they forced me to take a refund.The next day, I lucked out in a huge way. The tracker sites didn't pick up that Pis had come back in stock, and I managed to order another one! Two days later, I find my order had been VOIDED, without even an email to notify me. Two emails to support went unanswered (I noticed when I had the UPS problem that they also ignored some of my emails). The third try got a response from support:"Thanks for the note. We are sorry for the confusion. Your order was voided in error. If you place a new order once this item goes back into stock we will allow it to process."It's fine if a company makes mistakes. It's good when they admit they made a mistake. It's unacceptable for them to not correct their own mistakes. There's no reason I should be spending hours of my time attempting to order a Pi, only to have it all wasted by their algorithm erroneously voiding my order or the product lost in shipping, and their customer service not having a better solution than "tough luck, try again next time".I'm beyond frustrated with Adafruit, and extremely disappointed that a once great company has fallen so far.
Review of adafruit
I've been a customer since 2009, and they used to be a really great company to work with. Lately, however, there are serious problem with their support, and the way they handle Raspberry Pis. I suspect Limor is no longer involved as much in the company, or she just doesn't have an eye on how customer service is behaving towards their customers.After trying for months to get a Raspberry Pi, I finally was able to order one about two weeks ago. When UPS delivered the envelope, it was torn open in transit and the Pi was missing. Fortunately, the UPS driver noticed this, and I caught it on my doorbell camera. Unfortunately, support would not reship my order, and they forced me to take a refund.The next day, I lucked out in a huge way. The tracker sites didn't pick up that Pis had come back in stock, and I managed to order another one! Two days later, I find my order had been VOIDED, without even an email to notify me. Two emails to support went unanswered (I noticed when I had the UPS problem that they also ignored some of my emails). The third try got a response from support:"Thanks for the note. We are sorry for the confusion. Your order was voided in error. If you place a new order once this item goes back into stock we will allow it to process."It's fine if a company makes mistakes. It's good when they admit they made a mistake. It's unacceptable for them to not correct their own mistakes. There's no reason I should be spending hours of my time attempting to order a Pi, only to have it all wasted by their algorithm erroneously voiding my order or the product lost in shipping, and their customer service not having a better solution than "tough luck, try again next time".I'm beyond frustrated with Adafruit, and extremely disappointed that a once great company has fallen so far.
Review of adafruit
I've been a customer since 2009, and they used to be a really great company to work with. Lately, however, there are serious problem with their support, and the way they handle Raspberry Pis. I suspect Limor is no longer involved as much in the company, or she just doesn't have an eye on how customer service is behaving towards their customers.After trying for months to get a Raspberry Pi, I finally was able to order one about two weeks ago. When UPS delivered the envelope, it was torn open in transit and the Pi was missing. Fortunately, the UPS driver noticed this, and I caught it on my doorbell camera. Unfortunately, support would not reship my order, and they forced me to take a refund.The next day, I lucked out in a huge way. The tracker sites didn't pick up that Pis had come back in stock, and I managed to order another one! Two days later, I find my order had been VOIDED, without even an email to notify me. Two emails to support went unanswered (I noticed when I had the UPS problem that they also ignored some of my emails). The third try got a response from support:"Thanks for the note. We are sorry for the confusion. Your order was voided in error. If you place a new order once this item goes back into stock we will allow it to process."It's fine if a company makes mistakes. It's good when they admit they made a mistake. It's unacceptable for them to not correct their own mistakes. There's no reason I should be spending hours of my time attempting to order a Pi, only to have it all wasted by their algorithm erroneously voiding my order or the product lost in shipping, and their customer service not having a better solution than "tough luck, try again next time".I'm beyond frustrated with Adafruit, and extremely disappointed that a once great company has fallen so far.
Review of adafruit
I've been a customer since 2009, and they used to be a really great company to work with. Lately, however, there are serious problem with their support, and the way they handle Raspberry Pis. I suspect Limor is no longer involved as much in the company, or she just doesn't have an eye on how customer service is behaving towards their customers.After trying for months to get a Raspberry Pi, I finally was able to order one about two weeks ago. When UPS delivered the envelope, it was torn open in transit and the Pi was missing. Fortunately, the UPS driver noticed this, and I caught it on my doorbell camera. Unfortunately, support would not reship my order, and they forced me to take a refund.The next day, I lucked out in a huge way. The tracker sites didn't pick up that Pis had come back in stock, and I managed to order another one! Two days later, I find my order had been VOIDED, without even an email to notify me. Two emails to support went unanswered (I noticed when I had the UPS problem that they also ignored some of my emails). The third try got a response from support:"Thanks for the note. We are sorry for the confusion. Your order was voided in error. If you place a new order once this item goes back into stock we will allow it to process."It's fine if a company makes mistakes. It's good when they admit they made a mistake. It's unacceptable for them to not correct their own mistakes. There's no reason I should be spending hours of my time attempting to order a Pi, only to have it all wasted by their algorithm erroneously voiding my order or the product lost in shipping, and their customer service not having a better solution than "tough luck, try again next time".I'm beyond frustrated with Adafruit, and extremely disappointed that a once great company has fallen so far.
Review of adafruit
I've been a customer since 2009, and they used to be a really great company to work with. Lately, however, there are serious problem with their support, and the way they handle Raspberry Pis. I suspect Limor is no longer involved as much in the company, or she just doesn't have an eye on how customer service is behaving towards their customers.After trying for months to get a Raspberry Pi, I finally was able to order one about two weeks ago. When UPS delivered the envelope, it was torn open in transit and the Pi was missing. Fortunately, the UPS driver noticed this, and I caught it on my doorbell camera. Unfortunately, support would not reship my order, and they forced me to take a refund.The next day, I lucked out in a huge way. The tracker sites didn't pick up that Pis had come back in stock, and I managed to order another one! Two days later, I find my order had been VOIDED, without even an email to notify me. Two emails to support went unanswered (I noticed when I had the UPS problem that they also ignored some of my emails). The third try got a response from support:"Thanks for the note. We are sorry for the confusion. Your order was voided in error. If you place a new order once this item goes back into stock we will allow it to process."It's fine if a company makes mistakes. It's good when they admit they made a mistake. It's unacceptable for them to not correct their own mistakes. There's no reason I should be spending hours of my time attempting to order a Pi, only to have it all wasted by their algorithm erroneously voiding my order or the product lost in shipping, and their customer service not having a better solution than "tough luck, try again next time".I'm beyond frustrated with Adafruit, and extremely disappointed that a once great company has fallen so far.
Review of tiktok
Review of tiktok
i tried to promote a video because why not, but sadly the promotion got declined. They said i would get my coins back, but never have gotten them back. So i filled in a case with the order nr to prove that it's been declined and that i haven't gotten my coins back. This was more than 2 months ago. After a really long time they replied but it was about that i couldn't enter my account? i was soo confused because that wasn't my question. I replied to the message, that it was about the coins i didn't get back and after a few weeks they closed the case.Now i made a new case with screenshots of the old case and the order nr, hoping they will help me this time to get my coins back as promised. But i don't have my hopes for it...
Review of softwareadvice
Software Advice was very helpful with recommendations for my software needs. They really took the time to understand exactly what I was looking for and were able to provide recommendations based on my needs. Their recommendations were very much on point. They also provided an online guide tool to help with the selection process. Great job! Thank you!
