Elyse Chance

Reviews

Review of guitarcenter

Trying to order online for pickup was…

Trying to order online for pickup was chaos and should not take me one hour.

1
Date of experience: Aug 30, 2024

Review of ea

You guys are the worst please never…

You guys are the worst please never make fifa games again i beg you guys i hate you so much i regret for buying your game honestly.Your company is the worst thing that ever existed.

1
Date of experience: Feb 12, 2021

Review of att

They are scamming the customers in…

They are scamming the customers in numerous ways. They kept my account open months after cancellation after bills where disputed with proof.

1
Date of experience: Apr 29, 2025

Review of co

Amazing Customer Service

I’ve just had an amazing experience with Amazon customer service. This is not the first time either. Today I spoke to Katana. She was amazing and so helpful. I could tell my issue would be sorted to my satisfaction as soon as she came online with her first comment. The process was quick and simple and resolved perfectly. Thank you Amazon for great service.

5
Date of experience: May 18, 2025

Review of lego

Useless company

Useless company. Can’t get any delivery information from them. All tracking says day after day in warehouse being prepared and unable to cancel. No sign of when my order is going to be shipped. If I’d gone to amazon or an online shop I would have had the item by now.

1
Date of experience: Mar 09, 2023

Review of hootsuite

I canceled trial membership after less…

I canceled trial membership after less than a week, received confirmation and they still have taken £360 out of my bank and left me with nothing. NO response so far and I am disgusted and warn everyone to avoid this company who takes money without consent.

1
Date of experience: Apr 11, 2020

Review of creativemarket

I bought a font type last time and they…

I bought a font type last time and they deducted the money two time… It was very bad!!!

1
Date of experience: May 11, 2024

Review of creativemarket

User friendly website and nicely…

User friendly website and nicely designed layout.Competitive prices, easy to search for specific itemsDownloading purchased items was quick.

5
Date of experience: Oct 13, 2024

Review of cash

It made it great

It made it great! I was going to buy another item and realized I was 5$ short when I made the purchase I was able to buy the other item thanks to the offer for 5% thank you cash app! And everyone

5
Date of experience: Jun 20, 2025

Review of BBC

REPETITIVE GARBAGE

Sunday Afternoon BBC so called News.How on earth can the BBC justify a price increase in their licence with repetitive garbage as on the afternoon of 9.03.25. This is totally unacceptable and a population vote on whether or not these people should receive a large pay cut.

1
Date of experience: Mar 09, 2025

Review of agoda

Advertise one price - charge another (35% more)

You might better stay away from this platform. I clicked on an offer and booked a villa for 14 days which was advertised for BHT 9800.- per day (= around CHF 254.-). They should have charged me around CHF 3'700.-; they prefered to charge me CHF 4'965.70 instead. That way it is quite easy to beat the competitor's offers. I think to misuse the customer's trust after receiving the credit card data is probably the worst thing a company can do.My email remained unanswered. They wrote me that their email account is not monitored and offered me 2 Links to make more bookings instead. I wonder why they publish their mail address at all if the mails are not monitored.I guess I will have to send the matter to my attorney.

1
Date of experience: Jan 24, 2025

Review of agoda

Using Agoda is non-refundable

Using Agoda is non-refundable. They have a horrible reputation and relationship with hotels, so the hotels are less than accommodating if something is wrong with the room. There is zero customer service from Agoda if an issue arises. Avoid!!

1
Date of experience: Mar 22, 2025

Review of thomann

Inbound order to UK, 7 days. Outbound return & refund, 1 month

When it goes well, they're fantastic, order placed, picked, shipped and received to the UK within 7 days. They also answered my pre purchase queries straight away.However if you're in the UK and you need to return something, be prepared to wait longer than you're used to to receive any kind of outcome. The aforementioned order had an issue with a guitar which I had to return, so starts the returns process of sending pictures by email (they really should have a section on the website which links to your personal profile to do this and keep everything central) then you get returns labels and further instructions.Long story short, it was around a month before I finally received my refund. If you can afford to be without several hundred pounds (and your goods) for that amount of time then take the risk but I feel that Thomann really need to improve their overall returns procedure in order to minimise customer frustration - for a start, issue the refund when they know the export agent in the UK has posession of the thier stock. When I chased the status of my return and refund through live chat I was met with the same generic responses, when I asked for a complaint procedure I was cut off the chat before I had typed my response, then when I finally managed to get back to someone I was given the generic customer contact email, so pretty pointless.I get they are not Amazon, but they ARE Europe's largest music retailer, they can and SHOULD improve areas where others are leading (Brexit is not an excuse for the drastic difference between inbound and outbound services Thomann)That's my only real gripe with them, and I will probably still use them in future, however I would also most likely consider domestic options more favourably first, even if price is slightly higher in order to reduce the risk of issues with potential returns and refunds.

3
Date of experience: Sep 01, 2024

Review of playstation

Worst support experience of my life

Worst support experience of my life. I’ve never seen such a stupid process. It’s frustrating just to find the chat bot and then you have to wait almost an hour to get someone to chat with you because the bot is useless. Then the agent just throws corporate answers about how he is sorry for you and never helps you. My account got hacked and I’ve been trying to recover it for months now and nobody will help me.SO FRUSTRATING!

1
Date of experience: Nov 16, 2023

Review of songkick

I had an email from songkick asking me…

I had an email from songkick asking me to review a gig.I spent some time writing a thoughtful review that I intended to be helpful for both others on songkick and and the group concerned.You rejected my review because of a rule of which I had no knowledge about a limit of 2 reviews of the same group.You must have known that I had done two reviews already d so why did you waste my time when you you knew you it would be rejected not good practice

3
Date of experience: Sep 02, 2019

Review of lyft

THEY HAD ME WAITING A HALF HOUR BEFORE CANCELING THE RIDE THE DAY OF THE APPT!

so I had an dentist appointment at 1:00 pm and I got a text the day before saying what time they are going to pick me up and I also got a text the day of my appt to be ready in an hour. well, I got all ready and waiting for them to pick me up and I just sit there waiting and waiting and a HALF HOUR LATER they send me a text saying they canceled the ride and couldn't find a driver. Really disappointed. Now I have to reschedule my appointment. Don't trust this rideshare service. They are scammers!!! Luckily I didn't waste any money because I was having my insurance pay for the ride to my appt. Stay aware and safe!! I don't want anyone experiencing the same thing that I did.

1
Date of experience: Apr 07, 2025

Review of domain

Always courteous and quick to resolve…

Always courteous and quick to resolve any issue.

5
Date of experience: Jan 15, 2025

Review of braintreepayments

Terrible company

Terrible company. After spending days integrating with their API they simply rejected my application without providing any reasons.

1
Date of experience: Jan 11, 2020

Review of google

purchase of 329dkk without consent.

A purchase of 329dkk happened without my consent (Which is a lot since I'm a student and part time dad) and they didn't want to refund it. It's from an app I haven't touched in months.

1
Date of experience: Aug 13, 2023

Review of google

I bought 2 legit Google Play cards and…

I bought 2 legit Google Play cards and sent them copies of 2 receipts and a card, one worked fine but google itself scammed me out of the other one and will not make the card good all because I redeemed the card on a different email than I regularly use I didn't know I was logged into They are both mine anyway

1
Date of experience: Nov 03, 2023