Dawson Hwang

Reviews

Review of wayfair

Thanks for nothing

If I could give Wayfair’s customer service zero stars, I would. I tried intercepting a package to a previous address before it was delivered. I contacted Wayfair multiple times and fedex. Someone from Wayfair had told me to wait for it to be delivered and call Wayfair’s customer service again to explain that it was delivered to the wrong address and that they would resend me my order without charging me. Well I did what they told me to and I called Wayfair and the guy “Jake”, was very dismissive and unhelpful and refused to resend my order, despite the fact that I did exactly what a Wayfair representative told me to do. So no rug. $100 down the drain. Thanks for literally nothing.

1
Date of experience: Jun 22, 2024

Review of edx

excellent because the courses are at…

excellent because the courses are at high level.

5
Date of experience: Dec 04, 2018

Review of xero

Quick response to issue and information…

Quick response to issue and information was presented in a clear way to understand.

5
Date of experience: Nov 20, 2024

Review of uniqlo

Appalling/inexistent customer service

the order was delivered by Hermes and had clearly been tampered. Items were missing. After contacting Uniqlo, I received once an answer asking to confirm which items were missing but since then, no confirmation from their part the missing items would be sent out, no answer to chaser emails, and no replacement items received.A real disappointment. Until Uniqlo sort out their customer service I would stay away from their online store.

1
Date of experience: Oct 16, 2020

Review of thumbtack

Service at the right time and reliablity

No Body

5
Date of experience: Feb 06, 2024

Review of playstation

I'd give negative stars

I'd give negative stars, yes I'm being a Karen, but God damn, why is it so freaking difficult to contact support and cancel a subscription?!? Why do y'all make it so God damn hard like I know you're greedy money hungry company but come on!!! Not even going to buy a PS5 now cause this is bullpoop!!!

1
Date of experience: Mar 25, 2023

Review of live

the worst there is

just rubbish in every way

1
Date of experience: Aug 17, 2016

Review of intel

After 3 years the open source spirit is the only one who cares

Intel is unable to provide an official ARC control panel for Linux because they totally rely on Linux community.The official page gives a sort of beta driver for Ubuntu only (which is one of the ugliest distro based on Debian) and not a more indicated Linux based system page with the instructions for all the major independent distro like openSUSE.So, I've sent an Intel ARC A580 to LACT author in order to start testing and implement all the basic functions via the i915 driver (the real key of everything about these cards under Linux). Well, the programmer provided an outstanding result in only three days!Now, from Linux kernel 6.13, we finally have the readings like voltages, temps, fan speed and VRAM usage even through a simple Xfce DE sensor manager. But I suggest all of you to support this author because he deserve it. Can't copy the direct link here but just look on Github about LACT by Ilya Zlobinstev.

1
Date of experience: Jun 01, 2024

Review of zazzle

Great quality and affordable price !

No Body

5
Date of experience: Apr 22, 2025

Review of uber

Cancelling my membership and return my money Thank you

Every week I seem to be sent the wrong productsCharged the wrong amountOn occasion it’s been amazingThough these problem is not worth using themThey usually resolve it though it is annoying to doThis time they are sending me the same message again and againI am an Uber member and the charge delivery fee and they sent me the wrong size Maltesers £13.00 for two small lol£2.50 for a grab bag of Monster MunchI want to speak to them yet you can’tIt’s frustrating and I spent hours doing this

2
Date of experience: May 26, 2025

Review of squarespace

Failed company

You can't even pay to renew a domain on this website, they have to do it manually after days of you asking the support, with the same card you put yourself 😂Lost my website for weeks = leads for my business - because of this, and it's still going on because they can't do DNS properly.

1
Date of experience: Oct 17, 2024

Review of hotels

No Help from Hotels.com

I am almost 62 years old, and in my adult life, Hotels.com is one of the worst companies I have ever done business with. I confirmed a hotel stay in Key West through them, but when I got the confirmation from the actual hotel a week before my trip, the confirmation was for a different room with less beds. To make a long, frustrating story short, Hotels.com kept reassuring me not to worry while they did nothing to resolve my problem. They claimed the issue was with the hotel, but since I had booked through Hotels.com, I had no recourse. This encounter was so discouraging, it has ruined my relationship with VRBO and Expedia also. I’ll be moving my business to Booking.com, AirBNB, and Trivago.

1
Date of experience: Jun 14, 2025

Review of fandango

Fandango not interested in keeping loyal customers

I have been a fandango customer for over a decade. I bought 2 tickets at 1:27 PM. Two minutes later I realized it was for the wrong day and immediately contacted customer service to exchange the tickets for the following day. They refused saying that the movie started at 1:15 PM. I did not want a refund only an exchange. I pointed out that they sold me a ticket after the movie had already started but they didn't care. They didn't even offer a discount or try to make me whole in any way. I will never use Fandango ever again! I've deleted the app and will share my experience with my network of friends and relatives.

1
Date of experience: May 30, 2025

Review of doordash

If I could DoorDash a negative rating I…

If I could DoorDash a negative rating I would. This is the second order I made with them. The first order I was told would be with free delivery then I was charged $10.69 fee for a doordash pass which I did not sign up for. They were good about refunding the dash pass.subsequently I made another order with them. The $80 order was not delivered . We later checked all our camera footage. There was no driver who appeared at the doorway nor in the driveway. The agent informs me there is a chat button in the app that the driver Supposedly used to contact me. I never got any notification from him trying to notify me. Apparently, he needed ID and wouldn’t drop off my delivery without ID even though I gave instructions to leave it behind the gate If he couldn’t get in touch with me by phone why didn’t he come and knock on the door? Any other delivery service would have . Any place else would notify me through Text messaging. The driver never even showed up at the door or even in the driveway.I asked them to redeliver the order. they said they can’t redeliver the order because on their system it says the order is complete which of course it wasnt. I never received anything. I asked for a full refund. they said they can’t give me one because the order is complete which it is not. I asked to speak to the supervisor about this matter. the agent said the supervisor is not available - no surprise. So now I will have to wait for two days for the supervisor to get back to me if he/she ever does and wait another 4 to 5 days before I can get a refund for an order that I still wanted, but never got.I would never ever recommend this service to anybody.

1
Date of experience: Oct 15, 2024

Review of vodafone

They lie about everything

They lie about everythingThey say you can terminate your contract but when you call them to terminate it,they use lame excuses. I also had my landlord written a letter to prove that I live in a WG ( so I do have internet access) and do not have an Internet cable outlet in my room ( to be able to use the modem) but they kept saying no we cannot accept the termination.After calling them several times, the agent said ok it is done and your contract is terminated but I received a bill of 200€ later!!! They have even increased the bill when I called them again!What ever u do, DO not get vodafone!

1
Date of experience: Jun 07, 2021

Review of thriftbooks

They arrive on time.

No Body

5
Date of experience: May 24, 2025

Review of siteground

This agent was efficient

This agent was efficient, and very knowledgable!!

5
Date of experience: Apr 25, 2025

Review of newegg

I ordered a digital product

I ordered a digital product. When you go to checkout it says delivered in 1 hour. It's been 48 hours and when I call customer service the best I can get is we'll email the product manager!! Where is he? Timbuktu?

1
Date of experience: May 14, 2024

Review of logitech

Save yourself the bother - DO NOT BUY Logitech.

Product (Brio 500) was sold at full price and was "B" Grade (not Logitech's fault, but aggravating nonetheless). However, it worked well enough until Logitech made an update to its Software. All of a sudden I cannot unplug the Webcam. I have to shut down my PC, unplug, then reboot. Anything else wrecks the computer.Trying to get this resolved has so far required 12 hours of my time following steps from Logitech Support that don't work. One example, "Uninstall the software, go to our Knowledgebase and download an older version". That is fine, apart from the fact that the only thing you can download from the KB is the Installer that regardless of the Release Note Version ONLY INSTALLS THE CURRENT SOFTWARE.Logitech Support have very explicitly told me that I exist for their convenience and do not listen to a word I say. Save yourself the aggro - Buy a competitor device, nothing can be worth this treatment.

1
Date of experience: Oct 28, 2024

Review of freepik

Ongoing issue

As you can see from my previous reviews, new images coming up for subscribers to download has been something I've been dealing with since March of 2023.For months now, new assets only come up once every 24-36 hours (if they show up at all).Last Tuesday, I sent an email letting them know that new assets weren't showing up again and they said they were aware of the issue and were working to fix it. It wasn't fixed, but on Monday, I received an email telling me my case was closed and wanted me to reply to the email asking me how they did resolving my issue.I responded that my issue remained the same. New assets were not showing up. Today is Thursday and I still have absolutely no new assets. What site that charges money for their services goes for nine days or longer to fix a technical issue?

1
Date of experience: Nov 02, 2023