Review of hotels
Booked room via hotels.com website, never received check in details (no reception) hotels.com absolutely no help in securing check in details or a refund. They phoned hotel and sent emails every time I called or emailed but no solution. They are very difficult to contact via phone due to automated system and each call takes 45 minutes. Been trying for refund for 3 WEEKS. I would never use this company again. No escalation process for company just I’m so sorry you experienced this over and over. Currently on the phone again been an hour this time, how many systems can they be checking. So bored. Never again.
Review of google
Review of google
Google fi over charged me for pausing my service for a day or two. I have 3 lines with Google fi, I paused service on two lines, here and there for my kids, thinking my bill will be regular for 3 lines. But they kept over charging me as a single user and then kept adding charges on the top for other 2 lines. I never knew about this before. They kept on over charging calling it PRORATED amount.
Review of gog
Review of garmin
The worst customer service I have ever experienced. My sons ordered the garmin instinct solar powered watch as advertised in the “Christmas sale” this was to be a 60th birthday present for me. After waiting two weeks, the order was cancelled.Disappointed would be an understatement, garmin is a global brand acting like a shady backstreet dealer.Hang your heads in shameWe have now found another watch made by a different company and will never use garmin again.Disgraceful
Review of garmin
After contacts with various people at Garmin, Garmin clearly shows that customers who have problems with products, Edge 520 Plus, after the warranty period has passed are completely uninteresting to them. No spare parts are available, even if I am prepared to pay - in other words, Garmin sees three years as an appropriate life cycle for its products, after which they disclaim all responsibility. Garmin offers a 15% discount if I want to order a new equivalent product - wishful thinking - Bye Bye Garmin, forever!
Review of freshbooks
I really appreciated being able to call and talk to someone to help me understand some of the features of Freshbooks. It saved me time and really helped me avoid being overwhelmed by all them directions on them site. The guy was super friendly and helpful too. Really sounded like he wanted to take the time to help me instead of rushing me. So another great experience with your support people. Thanks so much!
Review of chipotle
Review of hp
My new hp laptop which is still under warranty has no sound for 20 days now. I called ho support 3 days in a roll. The robot cannot hear . It took 20 calls to get to 3 support reps. 1st one seems to fix it on 6/23. 6/24 a drives update cane in and broke it. Call 6/24, the rep that their system is totally down. Called 6/24, 1st rep hung up on me after saying he will remote control for 30 mins but never did. Do he had no idea what to do. 2nd one reset to factory setting and now all files are still there and laptop keeps restarting nonstop saying it ran into error. So he totally hack it up. Never call 8002328009 even though ho listed it as the # to call for support cases as it is full of health insurance promotions. I guess ho cannot make any money now abd they have to sell health insurance. They have no desire to fix any of their problems
Review of patreon
I supported a company on their platform and after canceling and contacting that company and they refused to refund Patreon refused as well. They told me to contact the company and when I was ignored by that company and told Patreon they ignored me as well and I couldn't get a refund.-Professor Chen
Review of logitech
Logitech, in my mind, always meant decent quality products with good reliability and no fuss. I'm using some of their basic mice for 10+ years without issues. I was gifted one of their mechanical keyboards a bit over two years ago. It's a G512 SE with blue switches. A very nice looking gaming keyboard, but I had no use for it at the time so I stored it away until recently.At first, the keyboard was great. The blue switches felt lovely to type on, the keycap material was nice to the touch and it was compact for a full-size keyboard. However, it didn't take long for issues to arise. First, one of the lesser used keycaps had a crack in the stem that meant it popped off the switch almost every time it was used. This was pretty annoying, so I contacted Logitech. I knew the keyboard was out of warranty, but it was slightly worrying that the keycaps were so fragile (I'm not a heavy typist and nothing had been dropped on it or otherwise damaged it while I had the board). I told them that I wanted to buy a replacement keycap. Not possible it seems, they don't stock replacement keycaps for warranty or even aftersales spares support. I found this pretty bizarre, given the cost of this keyboard (>£100) and the general trend most companies have of trying to reduce waste. Their only suggestion was to buy a 3rd-party aftermarket key, which of course would mean buying an entire set of keycaps so that they match. It's bizarre in these times that a £100+ keyboard isn't expected to be used for more than the warranty period. I can buy spare cables, pads and clips for my Sennheiser headphones, spare fittings, bezels and remotes for my AV receiver and so on, all much older than this keyboard. The complete lack of support from a supposedly high quality company is baffling.In the meantime, while I considered my options for the keycap, I continued using the keyboard. It wasn't long before the next issue cropped up. This time, a key started double-typing, it would type the character when the key was pressed, and again when the key was released. This resulted in that particular character appearing twice, causing occasional typos and code issues. Gradually this got more frequent until it happened about 50% of the times the key was used. A quick Google of the issue showed that many other people also had the same issue, and that some had solved it by dripping isopropanol into the affected switch to clean the contacts. I did this, and it did help, but for how long is anyone's guess. That wasn't the end of it though, as 3 more keys are now showing the same issue. In quality terms, that shows that the issue isn't a one-off, bad luck switch. It's a consistent issue across many switches, and possibly a design fault with these Logitech-made clones of Cherry switches.To have multiple switch failures after a couple of months of use on a £100+ keyboard can only be down to very poor quality control. Additionally, when the keycaps were removed (using a proper keycap puller) to access the switches to drop in some isopropanol, stress lines can clearly be seen running down the left and right sides of the stem on every key I checked - exactly where the first one cracked. So not only are the switches a poor design, but the keycaps are too - either by way of inappropriate tolerances or inappropriate material. And just this morning, a second keycap has cracked along those stress lines (not one I had removed either), hence my frustration at this completely useless, supposedly "premium" keyboard, at Logitech's blatant disregard for any kind of effective quality control, at their complete disregard for support and at their lazy or incompetent design and development teams.To add to this, a review I placed for this keyboard on their UK website has strangely failed to appear. I verified my email address days ago but no sign of it (or any other reviews). I wonder if they only publish glowing reviews? That could explain why they still ask people to be the first to review this item...So, for now I'm back using the old PS/2 keyboard the Logitech was supposed to replace. It's beige, ugly and lacks backlighting, but it hasn't skipped a beat in a quarter century, and works better now after 25 years than the Logitech does after 3 months. Needless to say I will be avoiding all Logitech products in future.
Review of lenovo
Terrible service. Bought a 940 yoga, mother board is defective three months of wait for repair then no key for bit locker and they cant solve so cant use the machine that was paid for and no solution. Honestly get them out of business. This copany used to have great products now not so much
Review of klarna
Review of klarna
Review of getyourguide
GetYourGuide may be the most responsive company I have ever worked with. I originally booked my Golf Cart tour for early morning. When my daughter wanted to change the time, I contacted the company to see if I could change the time. Not only did they change the time, they refunded the difference in price to my account without being asked. I highly recommend this company!
Review of freepik
Review of dell
I purchased the Alienware Aurora Ryzen Edition R10 Gaming Desktop on Dell the 22 of February. They told me that it would arrive the 25 of March and I was a little sad about how long it took but I understood. But the 24th of March they sent me an email saying it was delayed to the 7th of May. In conclusion they have great products but I won't be buying there any time soon...
Review of change
It's been a long journey for me with Change.org. My vision was to re-open the animal shelters in Los Angeles County after Covid. And because of this partnership, I was able to enroll the County in re-opening at least 1/2 days. I won't stop protesting their 1/2 day closures until they fully re-open. I'm happy Change.org let's me continue being a voice that creates change. I'm so happy, I started a 2nd petition in San Bernardino County. Thank you Change.org. You have kept up your end of the bargain. Without you, I know I would not have made the type of impact that I've made.
Review of 1password
I love 1Password. I've been using it for over a decade. They are always looking for ways to make the system better, the support is great, and the system is exactly what I need. It does the job and does it well. When working with the support team, the person was easy to work with, responded in a timely manner, and knew exactly how to help me in a very efficient manner. They were what I would want out of a support team!
