The platform in self is great. I've been using it since the start of the pandemic without issue. Yesterday I was locked out of my account for part of day. Tried call and unable to reach anyone; used the chatbot and couldn't get my issue addressed. Finally got into my account but was unable to schedule meetings. Sent in a ticket as the chatbot suggested and more than 24 hours there is still no response. Terrible customer service and I will be looking for another platform.
