Zoom

1.6
1.6 from 754 Reviews and Ratings
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Our subscription on Account was…

Our subscription on Account was cancelled due to a Zoom system mistake. We paid the total amount that was in the invoice. And the quote we received didn't include VAT tax. So we paid the exact amount and our service was enabled.Now all our teachers are suffering due to your own system bug in the quote that you sent to us. We were not supposed to have any pending invoices in place.Also we are based in Belarus and we can't make bank transfers of $500, it is forbidden by our banks. Please, turn on our service back, since this is not our mistake.We also spoke to our Account Manager and she opened an internal case but the service was still turned off

1
Date of experience: Oct 13, 2023