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Service is great, customer service HORRIBLE!

Service is great when it works, but customer service is a total joke. I understand we are in a national crisis and I am fine waiting, but their awful chat system loses connection and restarts you in the line, so I get up to 81 in the queue and drop back to 546!!! Horrible, tech company should be a little more cognizant of their tech.

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Date of experience: Apr 04, 2020