I'm shocked. No customer service to speak of as a new paying customer having upgraded to PRO on 6/19/20. I had Pro features for a day, then a week later found it had reverted to BASIC. I cannot believe I am a 2nd class citizen after paying! BASIC reverted across the board: Android app, web app, Mac app. The rep replied only once saying I should clear my browser cache and restart. If I don't hear from them today I'll have to issue a chargeback.UPDATE: The rep finally replied online and fixed my account. Apparently he had to ask the tech team to refresh my account, whatever that means. I'm back in business, but I also disputed the cc charge! We'll see what happens. I added a star for them finally getting back to me within 24 hours and fixing the problem. But they didn't even offer to refund my first month.
