Had a terrible experience with Zoom, similar to another review few days back regarding violation of terms. The email for violation came at midnight and didnot even allow to access the account. When I spoke to the Sales person he said file and appeal. I asked what is the appeal for, what is my violation, he had no answer and just kept on saying He cannot help. This was a trial demo and hardly made any calls and this is the situation. I'm thankful I didnot port my numbers to Zoom. They should not be allowed to operate like this and the customer service is horrible.