I could not find a ZERO! to rate Zoom's pathetic customer service and product. I keep having issues with Zoom where it freezes, and I have to shut down my computer during meetings. I took all my computers to the computer tech and got them reset to factory settings because Zoom kept freezing. Come to find out, it freezes with the paid and free subscriptions. Called Zoom today, and they refuse to provide customer service unless you have a business account. I have a paid Zoom subscription and 4 other accounts, and all the accounts have the same problem. I have deleted the Zoom app, created new Zoom accounts, reformatted my computers, and bought a $159.00 subscription, and it is JUNK!!! IT DOES NOT WORK!!!
