I use Zillow to list properties that I have available to rent. I gave them 2 stars since they do seem to give my listings decent exposure. But the functionality of their site is the worst of any online business. For example, you are unable to scroll down to look at past messages and inquiries. If you get a message or inquiry, you better write it down because when you get the next inquiry, the previous inquiry is no longer accessible. Also, they do not let you delete messages, inquiries, and applications. So once you have declined an application, it will still pop up and make finding current, suitable applications more difficult. I called them on these and other issues. The person on the phone was pleasant but offered no solutions. "That's just the way we do it here at Zillow."
