I have been paying for Zillow for 17 months and have yet to connect with a buyer. I think they cater to agents with a longer history. I also think they should do a better job of vetting clients making sure they are ready to buy a house not just window shop, not one contact I have received was pre a proved to buy a house. I also get calls on the same properties which are low in cost and need a lot of work. There are only 2 agents in my area you would think in this amount of time something positive would have happened. If we are paying for leads, we should be getting leads not a bunch of unqualified people who just hit a button, Zillow should be asking a lot more questions before connecting us too unproductive Callers, Zillow should also return your money when they fail to do their JOB I should not be told by their customer service I should cut my loses and move on. I am looking for other agents who feel they have been ripped off by Zillow,
