Don’t use Zara’s online service it’s dreadful. I love the shop but the online service is the worst I have ever experienced. I wish I’d read the reviews before ordering from their website. Take your money elsewhere, they don’t deliver the goods, don’t provide updates and you have to jump through hoops to get a response. My order never arrived, I chased for an update, visited the shop, nothing…told just to wait longer.I was originally advised the items had been posted but the tracking info never updated, and the item never arrived, I am out of pocket and all Zara say is the item is now out of stock and I will be refunded at some point. ❌❌❌AVOID AT ALL COSTS❌❌❌
