I personally can’t fault Zara online! I mainly order online as unfortunately there are no local Zara Shops near me. Very quick delivery (recently within 48 hours) and straight forward returning with a quick refund back on my card. All my favourite items to wear are all from Zara. Also an added bonus to send back multiple orders in one parcel for one return fee.I would have giving 5 stars but the confusion in regards to items arriving with their labels in euro but the exchange rate into pounds just doesn’t add up (being charge more for the item), but I suppose they can charge whatever they like 🤷🏼♀️