I love Zara clothing however customer service is the worst. I received my order then I found the fabric was damaged so I went to return it because it was defected item. I explained I received item as is then she asked me if I ripped. How dare can she asked me like this instead of apologizing sending defected item which I have to come all the way to the store using extra time to return it. If it was fine I would keep it. She gave me very bad attitude whole return process.
