Zara is a fast fashion company from Spain but I thought that they had tried to make things better with their Zara Home. However, they do not have a proper customer service in place, the customer service is designed to brush you off not help you!What's even more weird is that there is a Zara USA so I'm not sure why their customer service voice is British, they are not a British brand, this appears as rather desperate!They do not send you conformation emails nor any email that your oder has arrived so you could go and pick it up. If you forget, then the item is returned back to them and that'll be your loss! What's even more stupid which I had never seen in the history of customer service is that their customer service asked me for my order number, she found it and then emailed it to me and asked me for it again when she had already verified my email anyway!This is by all means a circus show, not a business!
