If I could leave no stars I would! I order and spend a whole lot of money with these idiots and today that I have a problem as their customer they are calling me a liar. I placed an order on their website like I always do received my package and some items did not work out for you so their customer service agent emailed me a return shipping label I placed it on the zara box and dropped it off at my local post office in the pre paid label section that they have. Mind you this has never ever happened to me. Now after 1 week and a half zara still has not received my package and they do not want to help me. The post office looked everywhere for it last night for 1 hour and they said its shipped! Zara called me a liar said we cant help you we need to see proof that you indeed mailed it back. I will never ever purchase from you again and their customer service agent over the phone and on chat are idiots and dont help at all. I even showed them the return label that they had emailed me.
