Customer service is terrible. My parcel is saying delivered to them and that is the only proof I have of sending. They are saying they have only received half of the items I have sent, THIS IS SIMPLY NOT TRUE. I am still awaiting a refund of £170+ !! There’s nobody to discuss this with as I cannot get past the useless AI bot! There is no helpline just slow social media direct messaging. Absolutely awful and is causing so much stress. I wish I had returned to store instead of online !!!
