yoast

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5 Star
82%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
8%

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Software is fine though it still has…

Software is fine though it still has issues with redirects. And I recommend using PHP for redirects and don't let Yoast get near your .htaccess -- you could end up with Internal Server Errors and getting timely assistance from Yoast is almost impossible. Better off checking with perplexity or other AI for answers. I asked about CLI and all I got were the usual questions. The good news is that when Yoast entries caused ISE, I have dealt with htaccess before and fixed it myself. There was no assistance in that regard from Yoast though I did ask. Whenever you consider changing your htaccess (or any file) make a backup of working file so you have safe restore. Someone less experienced would have snafued for awhile.

2
Date of experience: Feb 19, 2025
Unhelpful Support and Technical Issues with Yoast Sitemap Functionality

I am compelled to express my profound dissatisfaction with the support received from Yoast, specifically from a support representative named Alje Y. I have encountered a critical issue with the Yoast plugin where the sitemap fails to index all the pages on my website. This issue is significantly detrimental as it affects my site's visibility and search engine ranking, a problem not encountered with other SEO tools like SEMrush.Despite multiple attempts to resolve this issue through Yoast's support channels, Alje Y.'s responses have been not only unhelpful but also frustratingly repetitive. The lack of effort to provide a viable solution or even properly investigate the issue reflects poorly on Yoast's commitment to customer support.I expected a much more professional and proactive approach to troubleshooting, especially given the severity of the issue at hand. It is disheartening to receive such subpar service from a well-regarded company in the SEO industry.Regrettably, if it were possible, I would rate this experience with 0 stars, as even 1 star seems generous given the current circumstances. I urge Yoast to address these support shortcomings and technical issues promptly to prevent further impact on their users' professional needs and business operations.

1
Date of experience: Mar 11, 2025
Great Support!

I am impressed with how quickly and thoroughly Yoast responded. The step-by-step instructions were perfect 👌

5
Date of experience: Mar 09, 2025
Great support

Great support, useful tool for WordPress SEO

5
Date of experience: Mar 08, 2025
Makes SEO optimization much easier

Makes SEO optimization much easier, pointing out simple things to improve, add, or remove.

5
Date of experience: Mar 06, 2025
Had issue with being charged vat…

Had issue with being charged vat incorrectly. Contacted support and they were very efficient and quick in sorting the issue. Thanks to Rafael in support.

4
Date of experience: Mar 06, 2025
My WordPress crashed

My WordPress crashed, so I had to re-install everything, but couldn't find the Yoast premium package, which I had bought.The team helped me through the process within a few hours, so they deserve 5 stars.Thanks.

5
Date of experience: Mar 04, 2025
Yoast - a professional SEO company

Yoast is a professional SEO company. I always get detailed answers to my questions. This time I asked about Yoast SEO Premium version which now comes with AI technology. With the previous Premium version, I significantelly improved my website. They provide superb customer service.

5
Date of experience: Mar 01, 2025
Very good and easy to use

No Body

5
Date of experience: Feb 27, 2025
Very good and enthusiastic support!

No Body

5
Date of experience: Feb 22, 2025