Poor business practices.Gave the test run of the premium subscription plan, failed to cancel it on time (my mistake), received the email describing to support that I had moved from Wordpress. Received an email back basically describing that they'd support me up until the end of my subscription but wouldn't be refunding me money.Literally costs you nothing to be like this Yoast. Not my cup of tea, will steer clear in future.EDIT: Don't let the "reached out" fool you, my money hasn't been refunded.