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Be aware of billing practices

A repeated customer of Matsuhisa in Vail, Colorado a Japense resturant, I was shocked that we couldn't pay our $180 bill with an American Express Black card, nor another person in the party's corporate American Express or Mastercard. The manager insisted they were denied. After calling American Expresss we found the bill was never submitted to any credit card banks by Matsuhisa. Max Beleck, the manager, called to apolgize the next day. But his excuse did not ring true. He gave us this crazy story that his payment terminals didn't process more than $50.00. Excuse me you can't get much more than edamame for $50.00. He simply tried to cover his payment problems. Unless you relish humilation at payment avoid Matsuhisa or carry large amounts of cash.

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Date of experience: Sep 18, 2022