IMO its not only useless organization ,but also criminal. They remove legitimate reviews and leave only negative reviews from non customers when businesses refuse to pay them. Millions of people cant be wrong. They are racketeers and extorsionists and they defame so many businesses and hard working people for their wicked gains .If you are a business and you are paying for their "services" make sure you never stop because as soon as you stop they will remove all of your positive reviews sitting that they are fake and only leave negative ones from non customers. Thats how they are. Millions of business owners can attest to that.