Yelp is a DIABOLICAL business. They have made my career a living nightmare! In the past 7 years, I have had so many clients come into my place of business BREAKING and RUINING my companys spirit and property because of this platforms algorithm. There was a business that was there before I ever signed my lease which had terrible reviews on Yelp. A 1 star rating. I was unaware of this at the time. My company, operating as the same company address as the last one was, is now under the receiving end of this company that we have no affiliation with. Clients have mistaken us for them and my clients have attacked my property BREAKING my televisions, my primary computer systems, they have violently “reacted” towards me and my staff causing an UNSAFE work environment. My staff have abandoned the company, ridiculing us and behaving mean towards us due to our reputation being torn apart. Yelp won’t shut down the previous account - not caring that they are not in business anymore. So many cops have been called to my business that the precinct sees my company as a joke now and will take 2 hours to show up while a client is in there violently screaming asking for refunds and breaking property with threats of harm and “I know what time you get out of work” remarks. Clients call saying “ your a scam, I saw it on Yelp. I want my money back. I will be there today to pick up my refund etc etc” I will be suing yelp. I will demand relief. It’s tampering with the health of my business and the safety of my life and my workers.
