I placed an order for food and the delivery company for the order was Grubhub. The app showed the order being delivered and no delivery ever took place. I contacted the restaurant and was told the order was still waiting pickup. Order never arrived and was refunded the order amount, but denied any compensation for being unable to reorder or eat while traveling due to the time of the errors. Neither yelp nor Grubhub took responsibility or customer satisfaction. On top of this, the restaurant wasn’t paid for preparing food that was never delivered. Both companies fail at customer service and should be avoided
