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Customer service extremely slow and check the ingredients

Well, I went to Full Moon Dog Treats site to buy my dog some treats on Christmas day. I tried to cancel right away because they did not give me my 20% discount. They have no cancellation but I called the day after Christmas and called send emails to make a long story short I finally got my refund on February 6 then I went back and started reading reviews number one these dog treats have sugar in them. Number two. I seen a lot of customers that their dogs got sick. So no, thank you I will never buy full moon treats again. Their customer service is very very slow always excuses and when I checked the ingredients and reviews, I wasn’t too happy I’m a senior citizen. I did not need that stress to begin with but on the good side, I also found out more about the company and it’s dog treats.

2
Date of experience: Dec 26, 2023