True Rating: 0/5I subscribed to Xing Premium one year ago and I am now regretting my choice. I used the service for about 2-3 months after that I never opened the app/website. Today, out of the blue I got a notification from my bank that I was deducted 95 euros by some New York SE company which turned out to be XING. They did not even send a reminder on the e-mail/website/app.When I raised the same issue with their customer service they are terribly arrogant and mentioning the same old song of it is written in our terms and conditions, you should have read the 23-page document clearly before subscribing for the premium membership and stuff like that. The craziest part is you can nowhere see the membership cancellation option on their website or app. When I told him I could not find the membership cancellation option, the customer service agent responded that "No sir, it is not true, you should go to help section and type cancellation then you can see the procedure how you can cancel the subscription", SERIOUSLY!!!! If your website is that clean, why do not follow the same procedure for premium subscription?? Every day they send you one or two emails with various offers to lure you to subscribe to premium but when it comes to cancellation, you should go somewhere, type something and read something then follow their instructions!!! and it must be done before the time limit they set up!!!! This is the hights of exploiting!!!My sincere advice, DO NOT SUBSCRIBE TO XING PREMIUM!!!
