The job adverts do not generate applications and the portal isn't user friendly. I contacted customer service several times by email and they were unhelpful. When I submitted a complaint, I eventually received a call from a customer service agent but she seemed to not know about my complaint, and said she would call back. She didn't. I requested the vacancy and my account be cancelled which they refused despite it being their policy you can cancel within 14 days. Despite chasing for a follow up, no one has addressed my complaint.