xero

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Sadly Xero has changed

Sadly Xero has changed, and not for the better. I used to sing their praises, but now Xero totally ignores it's customers views when making updates and tells it's customers they are luddites for not liking using something that has gone backwards in functionality (frankly offensive). I am now forced to use New Invoicing even though simple faults like email placeholders are still not fixed, and forced autosave makes a mess of things. I reported this weeks ago and got advised by support to revert to Classic Invoicing until it was resolved. They still haven't fixed it & I no longer have that option since New Invoicing was enforced on 27th Feb. Awful & so frustrating. Xero is no longer the future, go elsewhere folks.

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Date of experience: Feb 27, 2025