When first using Xero back in their early days I thought I had died and gone to heaven with a software system that catered for the everyday Joe Blogg inexperienced userNOW I hate what they have done and continue to do, first with contacts, then with bank reconciliation, followed by removing tried and tested reports, more recently with the abomination of a change to invoicing!! What on earth is that supposed to be? They no longer listen to their Joe's, their only interest is their Accountant Partners, gearing every change for their use not ours.The most current farce is the new legislation forcing companies [no matter their size] to file CT600 and EOY year accounts through accounting software. XERO have the facility to do that but REFUSE to give/sell it to us everyday users, it is only available to their......yes you guessed it, their Accountant Partnerswhen questioned, Xero' response is to send a list of local Partners so we can pay them to file our accounts!!!As a qualified bookkeeper of a micro company, I am perfectly capable and have been preparing our EOY accounts for many years, but XERO don't agree and won't let us have the ability to file for ourselvesThe time has come Xero, to feel the pain of your arrogance as we will be leaving you, most likely to go with Freeagent who are not only cheaper than you but will let us file our own EOY accounts through the softwareEdit: In response to Xero replyWhat a nonsense response, you are not committed to give your users what they 'need' or you would do it. You are committed to make money from only giving the ability to file to your partner accountants. We have told you directly that we want the full package but you refuse to give it us so you will find those of us that don't need the added expense of paying your partners to file our accounts will be leaving
