xero

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Absolutely disgusting overreach

Absolutely disgusting. Been accessing the Xero Me app for 5 years as this is how my employer requires us to submit leave requests and in a truly Orwellian move xero have now denied me access to the app unless I provide a plethora of personal information, download some other app and comply with some other non-sensical criteria around "Two Factor Authentication" WHICH I WAS ALREADY DOING with a combination of password and fingerprint which they concede is two factor authentication. Data harvesting much!EDIT 7/5/25: Thanks Xero but there's no point discussing it with your Teams any further. I've escalated the matter and even had one of your senior personnel admit that there's no legislation (despite me being told there was) that exists to support this change you've made mandatory. Your people have also conceded that I'm not actually accessing anything sensitive in the way of financial information that would make this a requirement under any data protection laws. End result - your staff have basically admitted this move is complete overreach yet they won't do anything to review it or reverse the chage.

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Date of experience: May 01, 2025