HP Portable SSD P500 1TBHP P500 1TB USB-C External Solid State Drive USB 3.2 Gen 1 Type C SSD Up to 420MB/s SSD External Hard Drive Laptop Storage - 1F5P4AA#ABCI bought this on March 10th this year. It failed March 23rd. Data Doctors want a minimum of 400$ to recover the files. I've tried to contact Hewlett Packard through phone number(s) and online chat and can't get a straight answer from anyone. I feel the manufacturer should pay the cost of recovering the files but Hewlett Packard seems to have ZERO customer service. I will never purchase Hewlett Packard again