Extremely Disappointed with HP’s Subscription ServiceI purchased a printer from HP and initially signed up for their free trial of the Instant Ink subscription. When the trial ended, I went through a very complicated process to cancel the subscription—something that should have been straightforward.Despite successfully cancelling, HP reenrolled me without my consent or knowledge. In just one month, they withdrew £63 from my account without any warning or explanation. I did not receive any ink cartridges or paper during that month.When I contacted customer service, they said my "usage was unexpected"—but couldn’t clearly explain how or why the subscription was restarted in the first place.This experience was frustrating, misleading, and felt completely unethical. I expected better transparency and accountability from a company like HP. I won’t be purchasing from them again.
