Absolutely scam!! Only realised the renewals having been running for months after notifying by Amex. When trying to cancel the subscription, they make it absolutely difficult to cancel especially if you are not residing in the US. The country toll free call provided by their 'Help Centre' chat bot is not working at all. Three attempts to call their one and only 'cancellation number' but one call was sent to customer service survey in the middle of the conversation. Also, their US CS hotline operators keep asking odd security questions like what is my US zip code knowing that I registered with my UK address. When speaking with the Subscription Team, the agent, Oscar (refused to give his real name) was arrogant and unfriendly. No decency even to recognise those unauthorised renewals let alone refunds. He murmured when I was speaking. No respect to paying customers whatsoever. Absolutely shady company. Enrolled by accident. Definitely don't fall into the $1.20 trap and please spread the words.
