Would not recommend. After almost 3 years on a dedicated server, I must say the service started well, but following increasingly less tech support and long wait times and also online chat support just not working it was time for us to leave our rolling contract. There is only the option to click a button on the dashboard to 'request cancellation'The cancellation process is currently a problem, no contact from anyone, try to talk to someone on the phone and don't get any calls back, just 'we'll pass this onto the billing team'Meanwhile we're a month since submitting the cancellation and no one from WPengine will confirm the cancellation, instead they will keep taking the money and ignore the cancellation. Avoid starting with them at all costs. Very poor customer service
