Are you kidding? It's altogether the best! I am old and I know nothing, yet the support team members are patient and help me reword my questions until I am saying what I mean. And then they answer cheerfully and quickly and sympathetically. The themes are pretty and work well. The sense of humor is great. Love the snow! :D I spoke at a WordCamp in Fayetteville, AR, last year, on why I love WordPress.com and will never change. They have made it amazing, safe, easy, low cost for premium, and fun. I never have to do a thing except just write. Ahhh!