I find it frustrating to not be able to reach a 'human' when it concerns four of my WordPress blogs, for which I pay domain renewals, I did this domain registration so that my readers, visitors nor myself see ads plastered all over the place. WordPress is a blogger's ideal format and the traffic is phenomenal. I also think that the forums, boards or whatever way people are reaching out should address issues that are never answered, if at all. I would give WordPress a give 5- star rating if it were not for the tiny issue of no number to speak with a human.