Guess they only help paid users in their forums.Was having an issue with one of the pages on my site, and after Googling and coming up useless with vids from 2015, I decided to as their support team for help. It's been nearly 4 hours and my post ended up on the 2nd page because of 2 staff IGNORING my post, but helping everyone else who needed support before and after me. So I bumped it. Waited an hour and bumped it again. Waited another hour and bumped it again, as it was back on the second page again while I'm seeing their staff csonnek and aleone89 answer everyone else's. Waited another half an hour. STILL NOTHING, so I make another post. Usually, they let the poster know it was a duplicate and that their "original" would be deleted, as I looked on many posts and saw that they do. THEY DID NO SUCH THING TO MY POST. They said NOTHING on my post at all, just marked it as a duplicate and removed the original. I constantly keep refreshing the page in hopes that SOMEONE can help me. But all I'm seeing is that one too getting closer and closer to the bottom of page 1, just before going into page 2 with ZERO SUPPORT.
