WordPress

3.6
3.6 from 1.4K Reviews and Ratings
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Wordpress has had catastrophic impact on my business!

Wordpress is an absolute Joke. Have cost my business greatly, I've lost all my email data for my business. After paying for a year, I had so many issues with functionality, site crashing whilst trying to build it, that I transferred my domain to Squarespace. Having paid for the year, I was out of pocket but happy. However, now my email account which was also paid through Wordpress couldn't renew. I have tried continually contacting the for the last 24hours to recover the lost email. After conflicting advice on how to resolve, who was responsible Titan or Wordpress. The fact that their 'happiness engineers' email with solutions and ask you to email back to confirm that's the option you'd like to take. Then no response. Moral of this story STAY AWAY FROM WORDPRESS AND THEIR NON-EXISTENT CUSTOMER SUPPORT!!!!!

1
Date of experience: Apr 26, 2024