winzip

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Absolute extortion!!

Absolute extortion! I downloaded the Winzip System Utilities Suite, to help improve my PC's health in 2015 and at first it seems like a great purchase. But I kept getting regular prompts to renew my subscription, which slipped by me with all my other regular subscription requests. They automatically took my money. Today I realised that their product had changed and some options were no longer included in the suite, so I decided to try to cancel my subscription. No surprise, there is no easy way to do so on their site. I opted to cancel their Payment Permission on my Paypal and took a look at what I'd paid them too. My jaw hit the floor: for a £44.34 subscription, they had taken £192.90 from me in 2023 alone! I requested an overview of my purchases and found they had taken £1040 for a subscription that should have cost £351 over the last 9 years! Thats a deficit of £689!! I have tried raising the matter with Winzip (Corel) but they have no direct contact option, hence I am here raising hell! AVOID - AVOID - AVOID - WINZIP!

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Date of experience: Apr 03, 2024