wetransfer

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How are these people in business???!!

How are these people in business???!!I am trying to use We Transfer to take a 30 minute 500 MB video off of my iPhone. First attempt it completely froze after 20 minutes. I think it said 22%. Second attempt made it to 75% done. It was late, so I thought I'd go to sleep and SURELY in the morning it will be done. WRONG. It was still at 75%. It must have stopped but still said "uploading". Third attempt made it to 100% with "2 minutes until upload". I thought "WOOHOO!! Well, 10 minutes later it was still "uploading". ALSO - I have attempted SEVERAL times to update my password and the system says it will send me an email to do so, but it does not send any emails, spam or otherwise. There is no way to talk to We Transfer via telephone (which I admit is a bit rare these days) or by CHAT (which is at least basically acting like you give a rip about your customers!) Oh, and the last thing of interest and irritation is they have some sort of page that shows all these stats and green bars with messages like "system fully operational". Ha! Really? Are you having a laugh? I'm done. Absolute waste of two days.

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Date of experience: Oct 24, 2021