wetransfer

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Scammy billing practices

Their billing practices are a borderline scam. Nearly impossible to get a refund, had to jump thru many unnecessary hoops (no refund button, had to EMAIL support, re-enter my customer info and cc info, upload a PDF receipt...and then they emailed me again, asking for the same info AGAIN!). Just refund my card on file, how hard is that guys?? Intentionally made difficult.

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Date of experience: Apr 24, 2025