I financed a car with wells Fargo as the lienholder. Everything was very difficult as far as payments. You can't apply money to the Principle balance online, only at a bank branch. One teller tried to tell me that I couldn't. She later discovered that she could. Trying to sell the car with them and get a title release sent to the buyer was a nightmare. I couldn't pay off the loan online or at the branch. I had to send in 10 money orders to pay off the full amount through an overnight USPS box. When they sent the title release to the buyer they spelled his name wrong. If i could give them 0 stars they'd deserve it.