I have been a customer of Wells Fargo for a very long time, when it was called Wachovia. During all of these years, I have never received such an extraordinary service as I did last week by Ms. Pierce Williams at the Fairview Rd. branch in Simpsonville, SC. I'm very well impressed. She provided the best customer service I have ever had. She went out of her way to help me with all my banking needs: change my checking account, buy a new CD; and even helped me navigate my own phone to set a digital payment method. She dedicated lots of time to me and not even once she pressured me to get any extra services that I didn't need or wanted. She is indeed extraordinary. She is a role model for other employees. I sincerely think she should be training others in how to work in a customer service position. I sincerely hope she will be well compensated and with a good salary so she will never want to go to another job.
